Shipping Policy

Last Updated: [15th June 2024]

Welcome to The Cosmo Space (“we,” “our,” “us”). We are committed to providing you with excellent service and ensuring that your orders are delivered in a timely and efficient manner. This Shipping Policy outlines our shipping procedures and policies for orders within India.

1. Shipping Destinations

We currently ship to addresses within India. Please ensure that your shipping address is correct and complete to avoid any delivery issues.

2. Processing Time

• Order Processing: Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Business Days: Business days are Monday to Friday, excluding holidays.
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3. Shipping Methods and Delivery Times

We offer the following shipping option:

• Standard Shipping: Delivery within 5-7 business days.

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control, such as courier delays or weather conditions.

4. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. The charges will depend on your location.

• Standard Shipping: ₹[70-100]

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the courier’s website.

6. Address Changes

If you need to change the shipping address after placing your order, please contact us immediately at [Your Contact Email]. We will do our best to accommodate your request, but please note that we cannot guarantee address changes once the order has been processed.

7. Undeliverable Packages

In the event that a package is undeliverable due to an incorrect address or other reasons, the package will be returned to us. We will contact you to arrange re-shipment. Additional shipping charges may apply.

8. Damaged or Lost Packages

We take great care in packaging your orders to ensure they arrive safely. However, if your package is damaged or lost during transit, please contact us immediately at [Your Contact Email] with your order number and details of the issue. We will work with the courier to resolve the problem as quickly as possible.

9. International Shipping

Currently, we do not offer international shipping. We ship only within India.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

The Cosmo Space
Email: sales@thecosmospace.com
Address: 12/6. Ground Floor. BP. Mhada Society. Mumbai 400031